Thank you for your interest in employment opportunities at the USS Constitution Museum.
Manager of Marketing and Communications
Are you a mid-level marketing/PR professional interested in building and executing a strategy from the ground up? The USS Constitution Museum is looking for you! We are a dynamic museum celebrating 40 years of award winning hands on exhibits and programs. Located next to the legendary USS Constitution, the Museum engages over 400,000 visitors annually. We are looking for an innovative marketing/PR professional who can strategize and lead the Museum’s traditional and digital media strategies to increase visibility, drive attendance, and expand audience loyalty.
- Create and implement a comprehensive and measurable digital, social, and traditional media marketing strategy that promotes the Museum’s audience, visibility, and financial goals. Major initiatives in the coming years include: Year 1 – 40th Anniversary Campaign; Year 2 – CONSTITUTION Afloat Again; Year 3 – Drive visitation to Museum
- Lead staff from multiple departments in the identification, creation, publication, and governance of compelling content based on target audience and appropriate channel for each effort. Create communications pieces such as newsletter, press releases, media advisories, annual report, etc.
- Lead all media efforts. Generate media coverage online and in print and broadcast to raise the USS Constitution Museum’s institutional profile. Build awareness of special exhibitions, programs and collections through local, national and international outlets
- Lead website and social media initiatives, and manage media calendars to online and traditional media outlets to ensure consistent publicity for the Museum’s exhibitions and programs.
- Work collaboratively with the tourism industry and with our partners in the Charlestown Navy Yard to expand the Museum’s reach and encourage visitation
- Create, track, and report on metrics and analytics, establishing baselines and tracking effectiveness for all communications efforts. Develop and distribute monthly summary of media coverage and digital audience participation.
- Creativity, self-direction, and initiative are critical.
- As a one-person department positive and productive collaboration with staff from all departments of the Museum is paramount.
- Bachelor’s Degree in marketing, public relations, or communications preferred.
- 3+ years of general marketing experience, preferably in a cultural setting.
- Excellent writing, editing and public speaking skills.
- Strong analytical, technical and organizational skills.
- Basic image editing and optimization skills
- Familiarity using WordPress and Constant Contact is a plus
- Create meaningful reports using data analytic software such as Google Analytics
How to Apply: All marvels of marketing interested in the position, are asked to email a cover letter, resume, work sample, and salary range requirements to email@example.com before February 10, 2016.
Educators at the USS Constitution Museum work in a highly visible position that is essential to fulfilling the Museum’s mission of creating a positive, memorable experience where visitors can learn and connect to history. The position is responsible for welcoming and providing exceptional customer service to our visitors; facilitating a range of hands-on interpretive programs for different audiences, including families and Pre K-12th grade students; and encouraging visitors to voluntarily donate to the Museum. As a part of the Museum Learning department, you will be trained in interpretation techniques, customer service, and USS Constitution’s history. Click here for a full job description.
Qualifications: Ideal candidates possess strong customer service skills, a mature and outgoing personality; and an enjoyment for interacting with members of the public. He or she is detail-oriented; can manage several tasks simultaneously; displays a positive attitude with visitors and staff members; and exhibits a willingness to work as part of a team. Previous employment or volunteer experience in museum education/interpretation or customer service positions is preferred. Those selected for the position will be required to attend training at the end of March.
Schedule: Full-time, part-time, and substitute (on-call) positions are available for the summer (March 15-October 31) season. One weekend day is required for full and part time employees.
Salary: $12 an hour.
How to Apply: Interested individuals should send cover letter, resume, schedule preferences, and references to firstname.lastname@example.org. Only those selected for an interview will be contacted. EOE.
The Development Associate is a critical member of the fundraising team, responsible for all administrative aspects of development activities. While the Associate reports to the Director of Development, additional oversight and guidance will be provided by the Senior Development Officer. The Development Associate will provide direct support for all members of the team, as well as the Museum President and Finance and Administration team as needed.
Scope and Impact
The Development Associate plays an important role by providing administrative support to the Development Office and participating in all fundraising activities including donor stewardship, direct mail appeals, and special events.
- Process donations and pledges, and prepare acknowledgement letters and other pertinent correspondence
- Maintain foundation, corporation and individual member and donor files
- Create monthly fundraising reports and other database reports as needed
- Continually update and correct database records
- Provide support for annual fund appeals, membership fulfillments and renewals and events by generating constituent lists, production of letters, reply devices, appropriate mailers and more
- Maintain guest lists, gather and prepare registration materials and other duties as assigned for Development events
- Provide staff support for Development Department events, including some evenings and weekends
- Handle all administrative details associated with the Development Committee, Chairman’s Dinner Committee and quarterly Board meetings (i.e. prepare and distribute notices, agendas, minutes, etc.)
- Provide administrative support to the Museum President as needed. Support may include, but is not limited to, generating correspondence, coordinating meetings and necessary materials, assembly of power point presentations for Board meetings, etc.
- Provide support for the Finance and Administration team in reconciliation of gift entry and providing all documentation needed for the annual audit and tax preparation
- Respond to member and donor phone calls and emails
- Manage courtyard brick program, including promotion, ordering and installing bricks purchased
- Other duties as assigned by the Director of Development
- Gifts are expected to be processed and acknowledged on a daily basis. Accurate and timely gift management are essential
- Successful maintenance of an accurate database, including address changes and new constituent records is required
- Accuracy and timeliness of all requested fundraising reports
- Efficiency and accuracy in coordinating the data and materials needed for successful production of direct mail appeals
- Professional demeanor with diligent focus on outstanding customer service and stewardship
- Confidence in speaking or corresponding with members of our Boards
Preparation and Knowledge
- Associate’s or Bachelor’s degree
- A minimum of one years’ experience in an administrative position, preferably in a not-for-profit development office
- Proficiency in Microsoft Word, Excel and PowerPoint Database management experience – Raiser’s Edge experience preferred but not required
- Excellent verbal and written communications skills with close attention to detail and accuracy
- Ability to present information concisely and effectively, both verbally and in writing
- Ability to organize and prioritize work
- Ability to work independently with little supervision
- Excellent interpersonal skills
- Must work some evenings and weekends
Interested candidates should send a cover letter and resume to the contact below by February 29, 2016.
Director of Development
USS Constitution Museum
PO Box 291812
Boston, MA 02129
Museum Learning Volunteers
Volunteers are trained by Museum Learning staff to assist visitors in our exhibits, answer questions about the Museum and its program, and support our educators in gallery and school programs. Additional responsibilities may be available based on interest and need. A volunteer commitment of eight hours per month is required to be considered.
If you would like more information about this program, please e-mail email@example.com and mention “Museum Learning Volunteer” in the subject heading.