Position: Database Coordinator

Reports to: Director of Development

The USS Constitution Museum is one of the most visited museums in Massachusetts and is an anchor of Boston’s Freedom Trail. The Museum is an award-winning national leader in family engagement and maritime history, presenting a model for how stories of the past can become relevant, relatable, and, most of all, fun for all ages. The Museum typically welcomes over 340,000 visitors annually and is a fast-paced dynamic environment. The Museum’s $2.5-$3 million annual operating budget is supported by admissions revenue, retail, and contributed revenue raised by a fundraising team of 2-3 FTEs.

 

Position Summary

As a member of the Museum’s fundraising team, the Database Coordinator supports many of the daily operations of the Development Department. S/he serves as the primary administrator of the Museum’s donor database, Raiser’s Edge. Essential functions of the position are to process donations and enter gift data into the database, as well as to manage the donation acknowledgement process. This position also supports several administrative functions of the Development Department, including processing letters, taking event RSVPs, and filing records.

This position would be a good fit for a candidate who is detail oriented and skilled at managing data. This position requires on-site work at the USS Constitution Museum. Minimal evening or weekend work is required for functions and departmental events (4-5 per year). This is a part-time hourly position, ranging from 20-25 hours per week, and a flexible schedule is possible.

 

Position Details

• Enter donor gifts and pledges into the Raiser’s Edge database on a regular basis
• Process timely acknowledgement letters for all gifts and other pertinent correspondence with donors and funders
• Process and mail membership renewal notices and communicate with lapsed members and members renewing their memberships on the phone
• Maintain accurate foundation, corporation, individual member, and donor electronic records and physical files.
• Provide support for mass mailings (annual fund appeals and event invitations) by generating constituent, gift, and appeal lists from Raiser’s Edge.
• Provide support for the Finance and Administration team in reconciliation of gift entry and maintain documentation needed for the annual audit and tax preparation.
• Responds to member and donor phone calls and emails.
• Participate in periodic Raiser’s Edge training and software upgrades as assigned by the Director of Development.
• Maintain guest and sponsor lists, prepare registration materials, and complete other duties as assigned for Development events and functions, particularly the Annual Gala.
• Provide staff support for Development Department events and functions
• Provide staff support for Development Department meetings and cultivation events (prepare materials and guest lists, prep refreshments, take minutes, etc.).

 

Qualifications

• 1-2 years of administrative experience, non-profit experience preferred
• Database management experience strongly preferred
• Proficiency in Microsoft Word and Excel, particularly with mail merges.
• Strong communications skills with close attention to detail and accuracy
• Ability to organize and prioritize work
• Ability to work independently
• Strong interpersonal skills with emphasis on customer service
• Ability to work some evenings and weekends with compensatory time off

 

About the USS Constitution Museum

The USS Constitution Museum (USSCM), incorporated in 1972, is a 501(c)(3) non-profit Museum and a proud partner of the US Navy and the National Park Service (NPS). The USSCM engages all ages in the story of “Old Ironsides” to spark excitement about maritime heritage, naval service, and the American experience. The award-winning USSCM serves as the memory and educational voice of USS Constitution, which is both an active-duty naval vessel and America’s Ship of State. The nonprofit USSCM provides hands-on, minds-on exhibits, education programs, and virtual programs rooted in twenty years of foundational research on the Ship’s crew. In a typical year, the Museum’s doors are open seven days a week with an admission by donation policy (pay what you can, if you can), welcoming 340,000 families, students and teachers, veterans, and tourists who visit from around the world.

Vaccination Policy: Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if candidates are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection.

How to Apply: Send a resume and cover email to DevJobs@usscm.org. No phone calls please. Resumes will be reviewed and interviews scheduled on a rolling basis. The position will remain open until filled.

Position: Visitor Experience Volunteer, LEGO® Shipyard Monitor

Reports to: Manager of Interpretation & Visitor Services and Assistant Manager of Interpretation & Visitors Services

The USS Constitution Museum serves as the memory and educational voice of USS Constitution, by collecting, preserving, and interpreting the stories of “Old Ironsides” and the people associated with her. The Museum is a not-for-profit educational organization founded in 1972, welcoming over 350,000 visitors annually. The USS Constitution Museum is located in the historic Charlestown Navy Yard, just across the dock from “Old Ironsides,” which remains a commissioned naval vessel.

Visitor Experience staff members, interns and volunteers develop learning experiences for visitors of all ages, backgrounds, learning styles and abilities. Through interpretation, community outreach, special events, and visitor services, Visitor Experience staff provide a hands-on, minds-on experience that encourages visitors to make personal connections to USS Constitution’s history and the lives of the people associated with her.

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Position Summary

Visitor Experience Volunteers support the efforts of the Museum Learning Department in engaging our visitors in the history of USS Constitution. LEGO® Shipyard Monitor volunteers directly support the mission of the USS Constitution Museum by assisting our staff with the facilitation of the Museum’s brand-new LEGO® Shipyard area, engaging visitors in hands-on activities, and providing information to visitors about the Museum. Additional responsibilities may be available based on interest and need.

 

Responsibilities & Standards of Conduct

• Address all visitors in a welcoming, respectful manner and proactively seek ways, both large and small, to positively influence their visit to the Museum through personal attention.
• Recognize and act on opportunities to use basic interpretive approaches to positively impact visitors’ experiences in the LEGO® Shipyard area, including facilitating daily Challenge Card builds, free builds, and picture opportunities.
• Confidently communicate basic information on a range of topics from Constitution’s history in a way that respects the individual needs, motivations and abilities of our visitors.
• Inform visitors of Museum policies regarding, but not limited to, photography, food and/or drinks, appropriate behavior and, when possible, provide reasonable alternatives whenever possible.
• Communicate and cooperate with all staff and volunteers to create a cohesive team within Museum Learning and throughout the Museum.

 

Qualifications

• Outgoing personality and ability to proactively interact with visitors
• An interest in working with families and children
• Experience in a teaching or customer service position
• Excellent spoken and written communication skills

 

Schedule

The Museum requires that volunteers commit to at least 8 hours of volunteer work each month to remain in “active” status.  The following shifts are available to volunteer:

• Monday: 11:00 am- 3:00 pm
• Tuesday: 11:00 am- 3:00 pm
• Wednesday: 11:00 am- 3:00 pm
• Thursday: 11:00 am- 3:00 pm
• Friday: 11:00 am- 3:00 pm
• Saturday: 11:00 am- 2:00 pm/ 1:00 pm- 4:00 pm
• Sunday: 11:00 am- 2:00 pm/ 1:00 pm- 4:00 pm

 

Vaccination Policy:

Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if candidates are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.

 

How to Apply:

Send resume, availability, and brief statement of interest to ckauffman@usscm.org. Only those selected for an interview will be contacted. EOE.